Payment and shipping

Payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered worldwide.

In Germany we also deliver to packing stations & post offices

Shipping is carried out by DHL with the environmentally friendly “GoGreen” option and is therefore 100% climate-neutral. For the sake of the environment.


Shipping costs (including statutory value added tax)

Domestic deliveries (Germany):

Order value shipping costs
up to 59,99 EUR 5,50 EUR
from 60 EUR free

 

DHL Shipping Europe - EU

EU Zone 1 (Austria)
7,90 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

EU Zone 2 (Italy, Spain)
12,90 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 3,- Euro.

EU Zone 3 (Netherlands)
9.50 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

EU Zone 4 (France)
11,50 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

EU Zone 5 (Finland, Sweden)
26,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 5,- Euro.

EU Zone 6 (Belgium, Poland, Denmark, Luxembourg, Monaco, Czech Republic)
18,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 5,- Euro.

EU Zone 7 (all other EU countries)

19,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 5,- Euro.


DHL Shipping Europe NON-EU

NON-EU Zone 1 (Switzerland)
13,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

NON-EU Zone 2 (Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Great Britain, Greenland, Iceland, Liechtenstein, Moldova, Macedonia, Montenegro, Norway, Serbia, Ukraine): 24,- EUR (basic rate up to 5kg); for each additional 5kg the shipping costs increase by 7,- Euro.

NON-EU Zone 3 (Great Britain)
20,- EUR (basic rate up to 5kg) including Brexit surcharge
For each additional 5kg the shipping costs increase by 5,- Euro.

 

DHL shipping world

World Zone 1
39,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 20,- Euro.

World Zone 2 (e.g. USA, South Korea and North Korea)
49,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 20,- Euro.

World Zone 3 (Australia, Canada, Chile, Japan, Korea (North and South), New Zealand, Republic of South Africa, Singapore, Taiwan)
69,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 20,- Euro.

Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered in Germany within 1 - 2 days, for deliveries abroad within 3 - 5 days after conclusion of the contract (in case of agreed advance payment after the time of your payment instruction).

 

Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Prepayment by bank transfer
- Payment by credit card
- Payment by PayPal
- Payment by PayPal Express
- Payment by PayPal (credit card, direct debit, invoice if applicable)
- Payment by invoice (only for regular customers)

Further details on payment

The invoice amount must be settled within 7 days when paying by invoice.

If you pay by credit card, your credit card account will be debited upon conclusion of the contract.


If you have any questions, you will find our contact details in the imprint.

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