Payment and shipping

The following conditions apply:

Shipping terms

The delivery of the goods takes place worldwide.

In Germany we also deliver to packing stations & post offices.

Shipping is done by DHL with the environmentally friendly option "GoGreen" and therefore 100% climate neutral. For the sake of the environment.

Shipping costs (including VAT)

Domestic deliveries (Germany):

Order value Shipping costs
up to 59,99 EUR 4,99 EUR
from 60 EUR free

DHL Shipping Europe - EU

EU Zone 1 (Austria)
6,90 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- EUR.

EU Zone 2 (Italy, Spain)
10,90 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 3,- Euro.

EU Zone 3 (Netherlands)
8,90 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

EU Zone 4 (France)
9,90 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

EU Zone 5 (Finland)
21,90 EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 5,- Euro.

EU Zone 6 (Belgium, Poland, Denmark, Luxembourg, Monaco, Czech Republic)
15,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

EU Zone 7 (Sweden)
20,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 3,- Euro.

EU Zone 8 (all other EU countries)

16,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 3,- Euro.

DHL Shipping Europe NON-EU

NON-EU Zone 1 (Switzerland)
13,- EUR (base rate up to 5kg)
For each additional 5kg the shipping costs increase by 2,- Euro.

NON-EU Zone 2 (Albania, Bosnia-Herzegovina, Faroe Islands, Great Britain, Greenland, Iceland, Liechtenstein, Moldavia, Macedonia, Montenegro, Norway, Serbia, Ukraine, Belarus): 21,90 EUR (basic rate up to 5kg); For each additional 5kg the shipping costs increase by 7,- Euro.

DHL Shipping World

World Zone 1
39,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 20,- Euro each.

World Zone 2 (incl. USA)
49,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 20,- Euro each.

Due to the pandemic, DHL charges a crisis surcharge for the following countries, resulting in higher shipping costs:

World Zone 3 (Australia, Brazil, Chile, Japan, New Zealand, Republic of South Africa, Singapore, Taiwan).
69,- EUR (base rate up to 5kg)
For each additional 5kg the shipping costs increase by 20,- EUR.

World Zone 4 (Australia)
79,- EUR (basic rate up to 5kg)
For each additional 5kg the shipping costs increase by 30,- Euro each.

Delivery times

Unless otherwise stated in the respective offer, the goods will be delivered within 1 - 2 days for domestic deliveries (Germany) and within 3 - 5 days for international deliveries after conclusion of the contract (in case of agreed advance payment, after the date of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Payment in advance by bank transfer
- Payment by credit card
- Payment by PayPal
- Payment by PayPal Express
- Payment by PayPal (credit card, direct debit, invoice if applicable)
- Payment by invoice (only for regular customers)

Further details on payment

The invoice amount is to be settled within 7 days when paying by invoice.

If paying by credit card, your credit card account will be debited upon conclusion of the contract.

Our bank details:

Herbathek
IBAN: DE10100400000277711800
BIC: COBADEFFXXX
Bank-Institute: Commerzbank

If you have any questions, please find our contact details in the imprint.