Payment and dispatch (shipping)

Payment and shipping

The following conditions apply:

Shipping terms

The delivery of the goods takes place worldwide.

In Germany we also deliver to packing stations & post offices.

Shipping is done by DHL with the environmentally friendly option "GoGreen" and therefore 100% climate neutral. For the sake of the environment.


Shipping costs (including VAT)

Domestic deliveries (Germany):

Order value Shipping costs
up to 59,99 EUR 4,95 EUR
from 60 EUR free

 

DHL Shipping Europe - EU

Zone 1 (Austria)
Order value Shipping costs
up to 59,99 EUR 9,95 EUR
60,00 - 199,99 EUR 5,95 EUR
from 200 EUR free

Zone 2 (France, Italy, Netherlands, Spain)
Order value Shipping costs
up to 59,99 EUR 11,95 EUR
60,00 - 199,99 EUR 6,95 EUR
from 200 EUR 2,95 EUR

Zone 3 (all other countries belonging to the EU)
Order value Shipping costs
up to 59,99 EUR 14,95 EUR
60,00 - 199,99 EUR 11,95 EUR
from 200 EUR 4,95 EUR

 

DHL Shipping Europe NON-EU

Zone 1 (Switzerland)
Order value Shipping costs
up to 59,99 EUR 14,95 EUR
60 - 199,99 EUR 9,95 EUR
from 200 EUR 6,95 EUR

DHL Shipping Europe Non-EU Zone 2 (Albania, Bosnia-Herzeg., Faroe Islands, Great Britain, Greenland, Iceland, Liechtenstein, Moldova, Macedonia, Montenegro, Norway, Serbia, Ukraine, Belarus)
Order value Shipping costs
up to 59,99 EUR 19,95 EUR
60,00 - 199,90 EUR 15,95 EUR
from 200 EUR 11,95 EUR

 

DHL Shipping World

World Zone 1
Order value Shipping costs
up to 59,99 EUR 39,00 EUR
60,00 - 199,90 EUR 34,00 EUR
from 200,00 EUR 29,00 EUR

 

World Zone 2
Order value Shipping costs
up to 59,99 EUR 49,00 EUR
60,00 - 199,90 EUR 44,00 EUR
from 200,00 EUR 39,00 EUR

Due to the pandemic, DHL charges a crisis surcharge for the following countries, resulting in higher shipping costs:

World Zone 3 (Australia, Brazil, Chile, USA, Japan, New Zealand, Republic of South Africa, Singapore, Taiwan).
Order value Shipping costs
up to 59,99 EUR 59,00 EUR
60,00 - 199,90 EUR 54,00 EUR
from 200,00 EUR 49,00 EUR

 

Delivery times

As far as no other period is indicated in the respective offer, the delivery of the goods takes place in the inland (Germany) within 1 - 2 days, with foreign deliveries within 3 - 5 days after conclusion of the contract (with agreed upon pre-payment after the time of your payment instruction).

PLEASE NOTE: Due to the pandemic, there may be long delays in delivery (especially for shipments outside Europe), up to one month, and sometimes significantly longer. We apologise for this inconvenience.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Payment in advance by bank transfer
- Payment by credit card
- Payment by PayPal
- Payment by PayPal Express
- Payment by PayPal (credit card, direct debit, invoice if applicable)
- Payment by invoice (only for regular customers)

Further details on payment

The invoice amount must be paid within 14 days when paying by invoice.

If paying by credit card, your credit card account will be debited upon conclusion of the contract.


Our bank details:

Herbathek
IBAN: DE10100400000277711800
BIC: COBADEFFXXX
Bank-Institute: Commerzbank


If you have any questions, please find our contact details in the imprint.

Viewed