Service Hotline +49 (0)30 - 25 79 70 21

Payment and dispatch (shipping)

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world with either DHL or to selected countries with UPS

Dispatch costs (inclusive of legally applicable VAT)

 

DHL Deliveries within Germany
Orders Delivery costs
up to 59,99 EUR 4,90 EUR
> 60,00 EUR 0,00 EUR

DHL Deliveries within Europe / EU 1 (Österreich, Liechtenstein)
Orders Delivery costs
up to 59,99 EUR  9,90 EUR
60,00 - 199,99 EUR  4,90 EUR
> 200 EUR

 0,00 EUR

 

DHL Deliveries / EU 2 (all other countries which do not belong to the EU)

Orders Delivery costs

up to 59,99 EUR

14,50 EUR

60,00 - 199,99 EUR

9,90 EUR

200,00 - 299,99 EUR

4,90 EUR

> 300 EUR

0,00 EUR


DHL Deliveries to EFTA-countries (Schweiz, Norway, Island)

Orders Delivery costs
up to 79,99 EUR 23,50 EUR
80,00 - 199,90 EUR 17,50 EUR
> 200 EUR 12,50 EUR

DHL Deliveries wordwide (outside Europe)
Orders Delivery costs
up to 79,99 EUR 39,00 EUR
80,00 - 199,90 EUR 34,00 EUR
> 200 EUR 29,00 EUR

UPS Deliveries within Germany
Orders Delivery costs
up to 59,99 EUR 5,90 EUR
> 60 EUR 0,00 EUR


UPS Deliveries to selected countries within Europe (Belgien, Dänemark, Luxemburg,

Niederlande, Österreich, Polen, Tschechien)

Orders Delivery costs
up to 79,99 EUR 22,50 EUR
80,00 - 199,90 EUR 17,50 EUR
> 200 EUR 9,90 EUR

 


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 2 days, in case of foreign deliveries, within 3 - 5 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.


Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment by invoice
Payment via Sofortüberweisung [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via credit card
-  Payment via PayPal
Payment via PayPal Express


Further details on payment

 

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Herbathek

Kontonummer: 277711800

Bankleitzahl: 10040000
IBAN: DE10100400000277711800

BIC: COBADEFFXXX
Bank-Institut: Commerzbank Berlin


In case of questions, please contact us at the contact details mentioned in the Legal Notice.